Originally Posted by
cfischer
Marriott Lurkers. Obviously some quite massive issues here that are reported with random extra points being deducted. Why the silence from the Marriott end?
Please accept our sincere apologies for the inconveniences you have come across with the Award Reservation issue.
Members who notice a change of points deducted for their reservations may call customer support and one of our associates will assist to amend the points amount. We are also happy to help if reservation details are provided to us via private mail here or by email below,
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International
[email protected]