Originally Posted by
RangerNS
My single experience was a flight cancelled, and everyone returning to the US waiting area. I headed to the lounge, was unhappy with my rebooking, and, to exit, had to find a GA to let me into the arrivals labyrinth to get upstairs to Canadian customs.
Interesting. My only experience with a transborder flight cancellation was with WS at YYZ T3, and I didn't have to see Canada Customs. I was simply escorted out to landside. What is the rationale for having to go through Immigration/Customs? Possible duty-free purchases?