Originally Posted by
OSSYULYYZ
What happens when a US flight is cancelled? Do they get sent to the arrivals corridor and then take the escalator up and then down to CBSA located below USCBP?
My single experience was a flight cancelled, and everyone returning to the US waiting area. I headed to the lounge, was unhappy with my rebooking, and, to exit, had to find a GA to let me into the arrivals labyrinth to get upstairs to Canadian customs.