Originally Posted by
ave1024
Where is this pending alert? I don't see any alerts in my account. Everything looks fine and accurate.
Their wording on the second item is vague. "may not be viewable" is different than "may not be usable". The PP wanted to book flights with these incoming points. There is a big difference between not being able to see how many points you have to book travel with and not having the points in the first place. Gotta love SW and their technical easter eggs.
This is because it appears YOUR account has now been "processed". I do not see the processing message on my wifes account, but it still shows on my account.
Since some folks are still processing, that means the overall system is busy finishing up. I would GUESS that adding in the transfer files from CHASE have not been yet been processed and that is why they are not showing for ANYBODY.
This "processing thing" happens every year and apparently they have yet to find a better way to deal with it. Maybe they are using some old TRS-80 computers to do this?