FlyerTalk Forums - View Single Post - Please advice on how to seek compensation - Too many problems on my recent UA flight
Old Jan 6, 2020 | 11:45 am
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zoonil
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Originally Posted by WineCountryUA
Have you received an e-mails offering compensation or referring you to a website for the delays?

The bag delay -- as mentioned there is a standard $1,500 offered for more than 3-day delay plus reasonable expenses in the meantime. See details inConsolidated UA Lost/Delayed Baggage Issues especially the wiki/summary

The voluntary (but actually involuntary) downgrade -- write http://www.united/com/refunds for the fare difference. And a separate email for the inconvenience. Don't call it basic economy as that term has a specific meaning, regular economy is a good term to use.

The lack of special order meals should be a separate request to

Sorry to hear of your troubles, I think you had more issues in this trips than I have had in a lifetime of flying. Hopefully that will mean a better future for you.

Thank you for the links. Yes, I did receive $400 for the first days cancelled flight in a UA cares email and $500 for the 2nd days cancelled (returned) flight. I will update my original post. Didn't mean to leave that fact out!
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