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Thread: Thinking of switching to Delta
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Old Jan 5, 2020 | 9:42 am
  #48  
GW McLintock
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Originally Posted by synzero
Sometimes "saving money" costs you a hell of a lot of money, and that's something I think JetBlue management doesn't seem to understand. In any rate, I'm going to switch -- if JetBlue recovers in the future, hey, I'll give it a try again. For now, the evidence doesn't seem good to me.
Very true.

I noticed a lot of the changes we've been discussing started taking place after Ben Baldanza joined the board of directors in 2018. He was the CEO of Spirit Airlines until 2016 and oversaw their transition into an ULCC; since he left, Spirit has remained an ULCC but has quite literally gone from worst to first in terms of on-time performance, customer service, and other metrics among its peers. Just something to think about.

-J.
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