Originally Posted by mauld

I qualified for Lifetime Premier Platinum in late Oct when I passed the 2mm BIS mark. My account shows the status, and upon calling United in Nov, I was told I’d be receiving the new upgrade perks of 40 points. In Dec, I called about the Points Plus, and was told the system was having issues, but they should appear within the month. I had been hoping to use 20 of them to upgrade a flight I had booked to Paris in late Jan, but since they were a no show, I used miles instead. Today I called again and was now told that my Premier Platinum status would end on Jan 31, and I would go down to Silver?? The rep was adamant that I would not be receiving any points and that my status would go down. I asked to speak with a supervisor, and after a long hold, the same rep came back on to say, yes I would remain Premier Platinum Lifetime and would receive my PP 40 after Jan 31.