Originally Posted by
jrkmsp
It’s pretty straight forward with the online form as well. Click comment/complaint, request missing mileage credit, fill in pertinent details and make sure to use the phrase “original routing credit.” I had this issue when snow IRROPS in MSP pushed me from a MDW flight over to ORD.
I tried to start with the online form, but it indicated I had already been credited for the route.
I probably could have posted that earlier, but it seemed unnecessarily long already.
I've never had a problem with credit before, if calling resolves it, that is easy enough for me