Flight listed "N" Activity is not eligible for mileage credit
My question: what is the best way to get the flight credit for my flight? Call? Email? Online form?
The flight shows as "N" "Activity is not eligible for mileage credit" when I look at my account.
The longer story:
Earlier this week Southern California got a big dump of snow at higher elevations. Notably the portion of I-5--the Grapevine--was closed and to my dismay several other coastal access routes. My 2 and 1/2 to 3 hour commute from Bakersfield to LAX ended up taking a bit more than 10 hours.
In that process I went from thinking we'll have time at the airport to relax before the flight to we're not going to make it.
I was able to SDC the 12:40 am flight to a morning departure. The CSR said, "are you sure, your upgrades to first have already cleared for the whole trip?*" but there was just too much traffic.
After boarding in the morning we were alerted to our delay, someone had called in sick and it was going to be thirty minutes before we had the replacement. It was going to make the connection tight, but doable. Unfortunately we were further delayed and unable to make up the time in the air.
The next flight to CLE was more than 6 hours later so I asked if it was possible to take a flight to PIT instead, whatever was going to go the fastest.
The club agent sorted it out and I was ticketed on MSP-PIT instead of MSP-CLE.
Now that leg is the one I'm not receiving credit for, I figure i might as well roll over all the miles I can, because you never know when you'll need them. But, not sure the best way to get the credit. Thanks in advance.
*As fate would have it, I was able to clear 2pax to first on the new flights as well...