Originally Posted by
droopydog
My experience with them is you have to watch like a hawk to make sure it gets ticketed. I experience problems in about 5% of flights booked with them where ticketing gets hung up (with no warning) and you have to call to get it unstuck. Almost always the ones with ticketing problems are not simple round trips, just like the original poster.
Same here. What I always do is go on the airline's website and look up the itinerary there shortly after I book, to make sure it shows up as "ticketed" there. The most frustrating case I've found is with Air China, as their website doesn't let you pull up a reservation that was not booked on Air China's website, so I have to result to contacting them on Twitter to confirm the flight is OK (they are pretty fast to respond there). Air China often has some really good fares US-Asia with International Airline Program, so I'm willing to put up with the hassle.