FlyerTalk Forums - View Single Post - Pulling of E-certs???
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Old Sep 7, 2004 | 5:33 pm
  #3  
oag123
 
Join Date: Aug 2004
Programs: UA Global Services - 1 MM, AA Gold, SPG Plat, Marriott Platinum
Posts: 122
Another feature.

If you call in and request a domestic upgrade using a SWU, then the agent screws up and marks it as a CR1 request. (I did this because I don't think that I will need to use my SWU by the time they expire) You get to the airport and realize that he CSR made a mistake. You ask the checkin agent to correct it and guess what - they can't. They would have to release your upgrade seat and you get back in the upgrade line. I understand this prevents people from the old using a CR1 and pulling 500 mile trick - but I was going the other way.
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