FlyerTalk Forums - View Single Post - Renaissance Zurich Tower Hotel, Switzerland [Master Thread]
Old Dec 27, 2019 | 1:44 pm
  #11  
est-gratuite
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jan 2008
Location: Europe
Programs: Hilton Honors, Marriott Bonvoy, Accor, Hyatt, (Former IHG)
Posts: 1,706
Originally Posted by OhioExile

We stayed here 2 weeks ago; they did not offer us breakfast in the restaurant, instead just in the lounge.

They served breakfast in the lounge on Sunday when we were there.


So strange you had the opposite experience as me.
My stay was in mid December 2019 and I'm a platinum member.

Reception even gave me a black colored official hotel business card with the lounge times, and it specifically said on it "sunday - no service". I ate breakfast in the restaurant, (I gave my room number to staff at breakfast) and was not charged.

Either they have different staff following different rules, or they changed the lounge & breakfast rules again.
Or maybe it's based on that level you are with the Marriott program. Gold/Platinum/Titanium, etc.

Last edited by est-gratuite; Dec 27, 2019 at 2:06 pm
est-gratuite is offline