FlyerTalk Forums - View Single Post - Delta Damaged My Suitcase - Any Experience With the Process?
Old Dec 26, 2019, 10:40 am
  #21  
AeRoSpaceman
 
Join Date: Apr 2010
Location: PNS
Programs: DL FO, UA, AA
Posts: 700
Originally Posted by rkoechel
You are correct on normal wear and tear but I'd imagine you can make a pretty good case that a wheel being broken or torn off is not normal wear and tear.
See Post #8. If they have changed their rules regarding broken/busted off wheels or they implemented the DOT rule above that is great, but I still to this day have seen others get told that the broken wheels are not covered.
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