Originally Posted by arlflyer

At first pass this would seem like one of those overly dramatic / uninformed thread titles meant to stir the pot. But then I blink my eyes and am like, wait, this is Marriott in 2019, totally valid question. And the answer on my end is no, I haven't in the last 9+ months. I've had SNAs turned down after being confirmed (email received and room type changed on website / app). I've had properties with multiple open suite types for my whole stay tell me that there are no "upgrade rooms available". And I have a cash stay at an RC coming up this week which I am VERY tempted to flip to a Waldorf Astoria property because my room has been "upgraded" to something with a "view" (this is in a city mind you), despite suites being open, and of course since it's Marriott the way to reward people who spend 100+ nights and $20k+ is to not give them breakfast or lounge access at your most aspirational properties (What's the opposite of a halo effect? A pitchfork effect maybe?).

2020 is looking to me as the year of "Hilton Strikes Back" - perhaps even double up with Hyatt - and I'm looking forward to the call from my Ambassador or maybe even Corporate about why I'm "not staying with Marriott as often"...though by the time they get to me they'll probably already know the answer from having heard it from thousands of others in the same boat.


*Paging Mr. Rubin to come flying in talking about how he's currently at the top level of the St. Regis Wherever bathing in his private pool full of Dom and ice cubes that he gets every week...but oh wait, he can't *