Originally Posted by
Utskicat
I'm in the same boat later this year. When they do manually fix after travel, do you get credit as a Delta flight in X class or a Virgin flight in L (or something like simular)? The RDM earning is hugely different depending how they credit it.
Getting to the point of a manual fix was painful and required almost 3 weeks and an escalation to an executive email. All the referrals from Diamond desk to get it properly credited never yielded anything. When they fixed it the flight went from being posted as a VS flight to a DL flight. They should be better at this. Keep escalating and if you have an executive email, use it after 2 weeks which was my threshold. The MQM posted as the base X fare but the MQD may have been duplicated, the base amount for entire ticket on each leg. After the effort I went through, I feel I earned that
(ignore the 11/11 date -- it was 11/21 before it was finally fixed).
