FlyerTalk Forums - View Single Post - Haven't Been Able to View Current Reservations on App or Web all Day
Old Dec 21, 2019 | 6:39 am
  #29  
TerryK
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Join Date: Sep 1999
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Originally Posted by Traveler56789
.....You can still access a reservation if you can find your confirmation number in your e-mail. On the My Trips page, click "don't see your reservation? search by confirmation number" and type in the details. From there, you should be able to apply suite nights or cancel the reservation entirely.

To make new bookings, I've found that I can do this by making a booking without being logged into my Marriott.com account. Make the reservation as a guest and check out. After you've made the booking and receive the confirmation e-mail, search for the reservation per my instruction above and you can add your Bonvoy number manually under guest info.
^^^ I am impressed by your ingenuity. ^^^ Bonvoy should pay you to stay.

Looks like reservation system still works. Only link to Bonvoy system is down.
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