FlyerTalk Forums - View Single Post - Does Chase ever skip zero-balance statements?
Old Dec 20, 2019 | 5:24 pm
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Critterlynn
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Originally Posted by serpens
In my experience, Chase will usually skip zero-balance statements, both on-line (PDF) and paper. Infrequently, I do receive a zero-balance statement, and I have not tried to figure out why. As far as I can recall, if there is a PDF, there is a paper statement, and vice versa.
More than likely this happens the month before you annual fee is due. I believe that they do this just to give you a heads up on the fee. It also happens when there is point earning activity like referral bonuses or your yearly bonus you receive just for having the card.
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