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Old Dec 20, 2019 | 9:41 am
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nsx
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Does Chase ever skip zero-balance statements?
I have a new SWA Performance card. Its first statement was November 13, and I have the pdf. I paid the annual fee on the December 10 due date, bringing the balance to zero. Yet ten days later there is no December statement shown online. Other accounts have December 16 statements showing.

I want to be sure that Chase will not close the billing cycle before January 1. Is there any chance of that, and why is the December statement missing?
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