FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)
Old Dec 19, 2019 | 12:17 pm
  #1105  
mvoight
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Join Date: May 2004
Location: DFW/DAL
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Posts: 21,424
Originally Posted by CLKeenan
I had applied BXP3 upgrades for a flight within 18 hours from now from back in August. Is it normal for me not to even be able to see a waitlist? I called in and the CSR said that even though there were still seats available, the inventory wasn't available for a BXP3 upgrade to clear. To be clear, we purposely booked in the allowable fare class to upgrade. Did something go wrong with my upgrade request or would AA really rather leave a seat empty than allow me to use an upgrade?
If possible, it is best to book upgrades that are showing available when you book them. Other than that, there is no guarantee there will ever be availability on your flight, and yes, AA often has flights leave with FC seats empty and mileage or BE upgrades either not being made available by AA RM, or airport agents not bothering to process them.
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