Originally Posted by
flytastic
I am Executive Platinum.
My original award redemption date was 12/30/2018 and expires on 12/30/2019 (today is 12/15/2019).
I understand the rule is "Award ticket must be issued by midnight one year from the original award redemption date."
That means ticket needs to be issued for a date sometime in 2020 on or before 12/30/2019.
I want to fly 12/22/2020 but it is 12/15/2019 today and the furthest out on AA website is 11/09/2020 as of today. If I check on 12/30/2019, the furthest out I will be able to book will be 11/24/2020. But I wanna travel 12/22/2020.
Question 2: So I cannot book 12/22/2020. What should I do?
One idea is simply to call Business ExtrAA, and explain the situation. Ask them to redeposit this award for you, and then once the schedule extends that far into the future, you can request it again in order to book the flights you want on the date you want them. [There might be an issue with points expiry - but who knows how the AA systems will deal with that.] In any case, as an Executive Platinum, there should be no charge to redeposit the certificate.
Hope that helps a little bit. Please do report back to let us know how it goes.
-Checkerboard