Originally Posted by
jah718
At last some bit of good news and progress from QRPC, this is very welcome indeed.
There was nothing more frustrating than ringing up QRPC, waiting on hold for an age, to then be told that the only thing the phone operators were allowed to do was to tell people to use the website.
Correct. They just ask the people to do everything online. They also said they know nothing better than the members, and that the membership department is separated.