Originally Posted by
Kacee
IMO the LAX crews are, on average, the best in the entire system.
The agent was flat-out wrong. The E+ fee is expressly refundable following an instrument upgrade:
Economy Plus FAQ
^
It was Preferred Seating, not E+ - I wrote the wrong words, still jet lagged :-)
https://www.united.com/ual/en/us/fly...d-seating.html