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Old Dec 6, 2019, 8:12 am
  #172  
RoyMan
 
Join Date: Feb 2010
Location: Denver, CO
Programs: UA 1K, HHonors Diamond, Hyatt Discoverist
Posts: 73
Originally Posted by fishy21
I own several Away suitcases. I've read so many great comments about how their customer service is great, and I've experienced it myself.

This article is a good read about their culture and leadership style.

https://www.theverge.com/2019/12/5/2...avel-inclusion
Great read. This is a problem with startup culture across the board. Leadership tries to run as lean as possible to show their investors the best numbers. My first job out of college was like this and ive had many friends work in similar cultures in small startups and major tech companies like amazon, google, facebook, apple, etc... Its all a stupid competition to out-work one another and look good. Hell..even old school companies (I worked at a 80yr old major insurance company) arent safe from toxic culture. Corporate America needs a bigtime reality check across the board.
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