FlyerTalk Forums - View Single Post - Oscar becomes Exec Chairman, Kirby becomes CEO on 20 May 2020
Old Dec 5, 2019, 6:30 am
  #12  
JBord
 
Join Date: Oct 2013
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Originally Posted by EWR764
Scott Kirby has been the de facto CEO for quite some time now; certainly, he's been at the strategic helm of the ship since he walked in the door, so this should come as a surprise to no one. Oscar's charge was to "clean up" the Smisek mess, get a flight attendant deal done and finish the merger. I think he succeeded beyond expectation in that regard. Second, while we bellyache about cheap service cuts and degradation of the passenger experience, United's financial performance over the past 3 years is primarily attributable to Scott Kirby's strategic initiatives (which were quite unpopular on Wall Street when first conceived), and so I think it's to Oscar's credit that he recognized his own limitations vis-a-vis airline industry experience and let Kirby run with such a controversial plan.
I think this is a pretty good summary of events. Unfortunately it probably doesn't bode well for the mileage plus program, IMO.
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