FlyerTalk Forums - View Single Post - Delta Reserve Companion Ticket w/Z fares

Dec 3, 2019 | 12:22 pm

#56

luv2vacay

Join Date: Feb 2019

Posts: 268

Quote:

Originally Posted by Pianoman109876

The difference in fare between the I and the Z for that flight was $478. They offered to make it $500 for me.

Odd, your post #33 said:

Quote:

Originally Posted by Pianoman109876

UPDATE:

I have been chasing Delta and Amex back and forth over this for the last 3 days.
FINALLY got a supervisor who admitted that Delta's website and software need to be updated. As a result, he let me use the companion certificate (both in I-fare) but ALSO offered a $700 voucher (1.5x the difference in fare) as well. He shared that he is letting revenue service know and also delta's website folks and HOPEFULLY this will be changed soon. He also acknowledged that Amex's terms and conditions are correct and that Delta needs to update.

As always, YMMV.

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