Delta Reserve Companion Ticket w/Z fares
Feb 6, 2020, 9:23 am
#76
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
Feb 6, 2020, 9:35 am
#78
Join Date: Sep 2011
Programs: Delta DM, Hyatt Globalist
Posts: 1,492
As you can see from my screen shot above it worked for DCA-LAX in D1. I think the cert is just coded to search for I/Z class on flights in the lower 48, so it doesn't seem to exclude the transcon D1 routes. I didn't realize the Amex T&C don't reference this.
Feb 6, 2020, 9:43 am
#79
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,292
They probably don’t mention it in the T&C’s to avoid confusion. If it said “domestic D1 routes”, that’s not 100% accurate as you can’t use them to HNL unless you are a resident of HI. When you go to the cert booking page, all the domestic D1 routes except HNL show up just fine as long as Z or I fares are available.
Feb 6, 2020, 11:05 am
#80
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,220
Domestically, all nonstops between JFK and LAX/SFO, HNL and MSP/DTW/ATL, and I believe select flights on other routes such as DCA-LAX, JFK-LAS and JFK-SEA.
The flat bed is only ONE element of what Delta markets as DeltaOne. Others include SkyClub access (which you don't get on an ATL-SLC widebody), enhanced catering, bedding, amenity kits, and restrictions on the timing of medallion upgrades. It's DeltaOne if the website says it's DeltaOne when you book.
The flat bed is only ONE element of what Delta markets as DeltaOne. Others include SkyClub access (which you don't get on an ATL-SLC widebody), enhanced catering, bedding, amenity kits, and restrictions on the timing of medallion upgrades. It's DeltaOne if the website says it's DeltaOne when you book.
Feb 6, 2020, 11:14 am
#81
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
They probably don’t mention it in the T&C’s to avoid confusion. If it said “domestic D1 routes”, that’s not 100% accurate as you can’t use them to HNL unless you are a resident of HI. When you go to the cert booking page, all the domestic D1 routes except HNL show up just fine as long as Z or I fares are available.
Feb 6, 2020, 11:50 am
#82
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
Doesn’t matter what it means to you.
It is D1 if the flight is marketed as such. When it is marketed as such, it had multiple downstream implications, including eligible changes, combinations, SDC, eligibility to use various certificates, etc.
That’s why the distinction is important.
It is D1 if the flight is marketed as such. When it is marketed as such, it had multiple downstream implications, including eligible changes, combinations, SDC, eligibility to use various certificates, etc.
That’s why the distinction is important.
Jan 18, 2021, 6:44 am
#83
Join Date: Aug 2017
Posts: 1,610
Has anyone had a recent issue using their Delta reserve companion certs to book Main Cabin online? First class is showing up when searching online for a simple SEA-SFO, but main cabin or comfort isn't (yes booking code X availability exists for more than two people, it's just that search engine errors out even before showing flight options)
Jan 18, 2021, 9:39 am
#84
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,012
There's some other recent threads noting these issues. I get same errors, but there do seem to be very limited dates on this route with availability in Main/C+ (Sep 29 - Oct 5, for example). Not sure if this is due to limiting inventory for certs beyond LUTXV bucket availability, or just general bugginess. I would try calling.
Last edited by xliioper; Jan 18, 2021 at 9:45 am
May 31, 2021, 6:13 pm
#85
Join Date: Jun 2002
Location: NY Metro
Programs: DL DM
Posts: 2,879
Looking at booking JFK-LAX in D1 in Z class and nothing is showing up when I try to book online. Anyone else having issues lately or experience booking domestic D1? I'll call when I have the patience.
May 31, 2021, 6:53 pm
#86
Join Date: Jul 2017
Programs: Delta Platinum; Hilton Diamond; Marriot Gold
Posts: 1,116
a horrible downgrade in service. I canceled my card.
May 31, 2021, 6:58 pm
#87
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,012
Yes, there are existing discussions on this in the consolidated thread -- AMEX Delta Companion certificate Consolidated Thread. The language excluding Delta One has actually been there for some time (you can look it up in the Wayback Machine), but apparently they have only recently started enforcing it (within last year).
"Companion Certificate valid for one round-trip First Class, Delta Comfort+® or Main Cabin Companion ticket with the payment of applicable taxes and fees detailed below and the purchase of certain adult round-trip fares on published routings within the 48 contiguous United States."
"Companion Certificate valid for one round-trip First Class, Delta Comfort+® or Main Cabin Companion ticket with the payment of applicable taxes and fees detailed below and the purchase of certain adult round-trip fares on published routings within the 48 contiguous United States."
Last edited by xliioper; May 31, 2021 at 7:37 pm
Aug 6, 2021, 9:47 pm
#88
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,292
Looks like this is broken once again. When doing dummy bookings, I’m noticing that only I class shows up for FC on the Reserve companion certificate when there are more than 2 seats left in Z still available.
Aug 19, 2022, 7:04 pm
#89
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,379
Sad to say this is definitely still broken. It's weird because it was fixed for a time, and this is a regression.
Website does not consider Z to be a valid class, and it took two calls and 50 minutes with a supervisor to get them to force issue the ticket in Z class.
The agent I talked to said she would file a bug report; no idea if this means anything.
Website does not consider Z to be a valid class, and it took two calls and 50 minutes with a supervisor to get them to force issue the ticket in Z class.
The agent I talked to said she would file a bug report; no idea if this means anything.
