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Thread: How do I contact AI???
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Old Dec 2, 2019 | 8:07 am
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Keyser
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Originally Posted by NoDestinations
I was booked in a PNR with other passengers. I needed to seperate to be in my own PNR. Air India gave me a new PNR but it doesn't exist. I call and they tell me to go to the ticket counter. I don't understand why they can't provide me with a PNR over the phone.
i've done something similar before on a number of occasions....i'm often booked with other passengers & then need to either cancel a passenger's ticket or change the flight times for one of them....each time ai has managed to separate the reservation & given me the new pnr....i've never been told to contact the airport or go to the ticketing counter....
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