1) Air Canada's phone app now official sucks
2) Air Canada has this new policy where you can't even be put on cold to speak to a customer service agent. It says that there are too many callers - try again later.
3) Air Canada's new software was recently updated 3-4 days ago (some amadeus thing) and the old system isn't interacting well with the new system. This is causing a plethora of problems.
Yikes!
Last edited by MDFFlyer; Nov 30, 2019 at 11:15 pm