FlyerTalk Forums - View Single Post - Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result
Old Nov 29, 2019 | 9:53 am
  #1153  
xanderz
 
Join Date: Aug 2019
Location: YVR
Programs: Marriot Gold, Hilton Gold, Aeroplan Black
Posts: 37
Originally Posted by YYT82
The agent is wrong. I was just able to dummy book a 7-segment itinerary, all on one fare, between YYT and YYJ. I could have done 9 segments if I wanted to, but I was just testing for the supposed 6 segment limit.
Hmm wait.. did you feed them segment-by-segment? earlier this week I called them and even though the agent was able to take the segments that I want (there are lots of phantom space / discrepancy between aeroplan site & agent system btw),

At the end they said they are not able to book the itinerary with the new system.. even the supervisor that I talked to said she can't do it either..

Do you think I should call them again to give it a try?
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