Originally Posted by
thijsseh
I presume they have send you a new e-ticket (not sure, as this has never happened to me). You can then compare the fare calculation of the 2 tickets and see what you should get back. Or is it not that simple. The upgrade you paid for last year may have been from J Saver into F Flex or some other combination which can be way more of a difference than what they have done to you now.
By the way, you DO have my sympathy as I would also be gutted to loose out on F and get squat back. But I suspect my sympathy does very little to soften the blow, sorry for that.

Thank you, you are correct the calculation is not simple as they downgrade to J flex which is probably more or less similar to F saver price.
The paid for upgrade last time was from J saver to F saver as far as I remember and was exactly same route and flight numbers. Obviously if I had known that this year the 2nd leg was to be downgraded I would not have booked F but gone for J, this is what I will do in future.
Off out for a beer in sunny Thailand to drown my sorrows.