Originally Posted by
mjmal51
The route was MAN-DXB-BKK, booked in F with the DXB-BKK downgraded to J. The downgrade was from F saver to J flex (sneaky) so I expect very little if anything but would just like a conclusion as EK said the response would be as quickly as possible.
Last year I booked this same flight in J and a few weeks before departure paid to upgrade the entire route in F, this was not a small amount so it is disappointing that I can expect very little recompense for the downgrade of one leg of the journey, but that appears to be the way with EK.
(Not expecting sympathy!!!)
I presume they have send you a new e-ticket (not sure, as this has never happened to me). You can then compare the fare calculation of the 2 tickets and see what you should get back. Or is it not that simple. The upgrade you paid for last year may have been from J Saver into F Flex or some other combination which can be way more of a difference than what they have done to you now.
By the way, you DO have my sympathy as I would also be gutted to loose out on F and get squat back. But I suspect my sympathy does very little to soften the blow, sorry for that.
