FlyerTalk Forums - View Single Post - My Adventures with Toggle Mobile (Mostly Good)
Old Nov 28, 2019 | 2:42 am
  #276  
Silver Fox
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So, Toggle users beware. They have been taken over by the scam artists that are Lycamobile. The option for different numbers and retaining a US number is now defunct. I was just on phone now to try and get my remaining balance refunded (typically I topped up £20 last month) and they are not playing ball. They also used the "I will transfer you to a supervisor" trick and of course it cut off. I have had a detestable experience with Lycamobile in the past and this serves to confirm it. Upon logging into what is now my Lycamobile account I find that "autotopup" has been switched on so if you think you are still with Toggle you may want to check this. Not happy about this in the slightest and currently looking at UK consumer law as there has to be a cooling off period I assume. The only notification I got was a text when I turned the US number/SIM on last week saying welcome to Lycamobile. Their CS phone support is third world crap too.
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