Originally Posted by
thijsseh
There definitely seems to be something wrong with award / upgrade availability on EF. I searched for Z availability the other day, nothing showed up. Decided to put in an alert: immediately got the email to confirm that Z was available. Thought that maybe something had come up in the minute between checking and activating the alert so checked again. Nothing. Submitted the alert again: Another email. This was earlier this week. So 'a better method' seems to be to set alerts (at least for now).
I'll try to contact EF to query this when I get a chance.
Sounds like married segment logic, make sure your search is only for that segment which the alert is for.
There is no issue showing EK awards when available. If someone has a specific example please email us directly.
Results from https://www.ExpertFlyer.com
Code:
Awards & Upgrades Search
Departing DXB on 12/27/19 12:00 AM for AMM
Flying EK on booking class Z D N
Frequency
Flight Stops Depart Arrive Aircraft Reliability Class Description Code Seats
0 Connections
EK 901 0 DXB AMM 77W Daily First - Flex & Saver Award/Upgrade Z Y
12/27/19 8:00 AM 12/27/19 9:40 AM 97% / 9m Business - Saver Award & Upgrade D Y
Economy - Saver Award N Y
0 Connections
EK 903 0 DXB AMM 77W Daily First - Flex & Saver Award/Upgrade Z Y
12/27/19 2:05 PM 12/27/19 3:30 PM 76% / 14m Business - Saver Award & Upgrade D Y
Economy - Saver Award N Y
0 Connections
EK 905 0 DXB AMM 77W Daily First - Flex & Saver Award/Upgrade Z Y
12/27/19 10:15 PM 12/27/19 11:40 PM 97% / 9m Business - Saver Award & Upgrade D Y
Economy - Saver Award N Y