Originally Posted by
craigthemif
Sorry for the lack of sympathy, but there's a really incredibly simple solution to your problem... don't book prepaid rates so far in advance!
Then you can cancel and re-book when the rates almost inevitably go down before your arrival.
There is no rational universe where you can book a non-refundable, inflexible rate (at a discount that reflects the inflexibility) but then expect to receive a refund if the rate goes down later.
I did not expect anything! I called to inquire if it was possible and the reservations agent provided incorrect information and took incorrect action.