FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
Have you found award space on ba.com or elsewhere? Otherwise you are wasting your time.
Assuming you are sure the award space is there, you call IB+. You will probably be told by several agents - after hanging up and trying again repeatedly - that they can't book S7 or can't find the award space or whatever. Then you might get lucky and find an agent willing and able to do their job, or you will give up and book via BA...