Originally Posted by
YYT82
For practical purposes, the agent should be correct. Let me explain why I used the word practical. Your YVR-TLV ticket likely has these change/cancellation fees: $300/$300 for economy, $150/$150 for premium economy, $500/$600 for business (fully refundable tickets excepted). YVR-MIA fares are generally non-refundable, and since in a ticket change the most restrictive fare conditions apply, how does the agent charge the change fees then?
Therefore, it is far easier for the reservations agents to exchange tickets by similar types. Your YVR-TLV ticket can be exchanged for most, if not all, TATLs and even those to Africa, but trying to exchange them for TPAC or domestic/TB you might run into issues.
Now, I'm not saying there won't be exceptions, but since the ticket rules confuse even some reservations agents, most would likely try sticking with what they are comfortable with.
Thanks for the explanation.
I guess I will try again next time I have a trans Atlantic flight.