FlyerTalk Forums - View Single Post - Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result
Old Nov 23, 2019 | 12:37 pm
  #832  
LadyZ
 
Join Date: Nov 2019
Posts: 5
Originally Posted by nomadic.relief
Wanted to check if an upcoming flight was upgradeable, how many credits it would take, plus add on cost - was informed it was not eligible and showed my name with "Companion" underneath. Ummm, is this some new quirk??

Flight is YVR-US, AE award in PE, would have considered eup to J if no copay, as they'd likely just expire otherwise.

Please excuse my ignorance, but is PE->J simply not an eup option transboarder? Or is the "companion" bit a flag something larger has gone awry?
It's likely the system glitching. I specifically booked upcoming travel that WAS upgradeable and prior to the system moved showed as that but now it's showing it's not eligible.
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