Originally Posted by
YYT82
AC managed the transition poorly. What they could have done was keeping both systems live for up to a year, with transition date like November 18th being the date after which all new bookings are made with Amadeus.
After my current trip, I have no other trips planned with AC for a year. If I need to travel in the next few months, I will look elsewhere first until this mess is sorted out.
You can’t run both systems in parallel? How would that work?! The old system Res III was from the stone ages. It couldn’t interface continuously with Amadeus.
The migration was ducked up and the service is below the normal standard now. We get it. Air Canada knows and is trying to fix it.