If you haven't then I'd refrain on commenting on how well it has gone, relative to the very low AC IT bar.

Personally I had issues with OLCI that the SE check-in agent dealt with quickly and with no lineup, and then when I misconnected in YYZ the concierge called me and met me in the Cafe with a new BP on the next flight. I haven't had to wait in long lineups, I haven't had to spend forever on hold ... but I know I'm lucky and that doesn't mean that many others haven't had to endure much much worse over the last few days.

Mercifully I've got two weeks at home, hopefully AC cleans up the mess in the meantime. I feel for those stuck on the phone for hours, or worse.