FlyerTalk Forums - View Single Post - Very disappointed with Delta rewards program
Old Nov 22, 19, 1:56 am
Join Date: Nov 2019
Programs: Delta
Posts: 5
I think you missed my point. I know exactly how the upgrade certificates work...... and it sucks. Further I am saying that for me, this does not engender loyalty, rather frustration that I went out of my way to be loyal for such a paltry rewards program. I do think that when a high status member wants to buy an upgrade when there are open seats close to departure, there should be some consideration. Secondly, after many flights to Haneda, because Delta changed their routing from Narita to Haneda, to find that as of last year I could not get into the Haneda lounge was a further frustration. I was assured this was only a temporary situation and would be resolved....
it has not. You might be happy with this program, good for you.... I think it sucks and certainly does not warrant going out of my way to fly Delta.
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