Very disappointed with Delta rewards program
Nov 24, 2019, 6:14 pm
#61
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Once you accept that DL management reports to a Board and that the Board has a duty to DL's shareholders, it is a lot easier to understand why it acts the way it acts.
DL looks to SM to build loyalty in the future, not to reward it for the past.
DL looks to SM to build loyalty in the future, not to reward it for the past.
