Originally Posted by
RangerNS
If you find yourself stuck in an intermediate point, you can choose to cancel the rest of the ticket for a (prorated) refund. You are not currently stuck anywhere, and you have weeks to make a good faith effort to find an option satisfactory to you. The tariff spells out specifically what is basic contract law: unable to fuffil exactly what they sold you, they will try for something close or offer a full refund.
They have notified you of a schedule change. You have three options: a) voluntarily accepting their rebooking, b) voluntarily cancelling everything for a full refund, or C) voluntarily negotiating with them for something else which you would then mutually agree too. You have several weeks to take care of yourself and your needs. A and B are contractual obligations. C is good faith service and renegotiation of the contract..
You have some wiggle room in what they will do for you, but changing your trip to something else isn't it. Cancel, get your cash, rebook.
This ^
Originally Posted by
noobynoob
They haven't notified me of anything, I just found out when I was checking my booking. But in any event, if I do nothing, it is likely that I will miss my connection and be stuck in YYZ. I thought the following would apply to this schedule change that resulted in a below MCT itinerary.
"for reasons within the carrier's control made in the event the passenger is prevented from using all or a portion of his/her ticket. For example, delay or cancellation of flight within carrier's control, inability to provide previously confirmed space (denied boarding), substitution of a different type of equipment or to a lower class of service by carrier (downgrade) other than upon passenger's request, missed connections due to schedule irregularity within carrier's control, or omission of a scheduled stop due to a situation within carrier's control"
Seeing as you booked this with a TA, your TA should have notified you of the change. AC only notifies the TA.
You aren't missing your connection due to schedule irregularity - that only happens after travel is initiated...you have time to fix this as per the existing process laid out in the guide. You can either find an alternate routing to your liking between your origin and destination (within reason and per the TA guide), let your TA and AC rebook you on whatever is closest to your original itinerary, or get your money back.