FlyerTalk Forums - View Single Post - Flight change without notification - Missed Connection (not the Craigslist kind)
Old Nov 21, 2019 | 8:51 am
  #26  
ecc
 
Join Date: Jul 2019
Location: YFC
Programs: Air Canada/Aeroplan E50K, Mariott Gold Elite, Hotels.com Gold, Best Western Diamond Select,
Posts: 288
Originally Posted by noobynoob
So this is compounded by the fact that I bought this ticket through a travel agent, so if I call AC prior to flying, I wonder if AC will defer responsibilities to the travel agent.

Looking at the following guidelines, it does say that origin and destination must remain the same, but change of connecting city is permitted;

https://www.aircanada.com/content/da...nge_policy.pdf
The schedule change notification is sent to your TA/OTA in that case.
It's their responsibility to accommodate you (and notify you) based on those guidelines and your preferences.
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