Originally Posted by
Bossarb
Has something changed in EF's ability to show upgrade availability on Emirates? I'm sure it used to work pretty well but I was searching yesterday for upgrades from Economy to Business on MAN-DXB and BHX-DXB in late Jan/ early Feb and literally couldn't find a single seat in fare class D (Saver award and upgrade), although there were plenty in class O (Flex award). But when I went to the Emirates website and put in a few of the same dates and routes I could find upgrade availability there, which I was able to book.
Has the EF system stopped working properly? Or am I seeing extra availability on the Emirates website because I'm logged in as a Gold member? Is there a better method of finding these upgrade seats?
Thanks!
There definitely seems to be something wrong with award / upgrade availability on EF. I searched for Z availability the other day, nothing showed up. Decided to put in an alert: immediately got the email to confirm that Z was available. Thought that maybe something had come up in the minute between checking and activating the alert so checked again. Nothing. Submitted the alert again: Another email. This was earlier this week. So 'a better method' seems to be to set alerts (at least for now).
I'll try to contact EF to query this when I get a chance.