Originally Posted by
j_the_p
My experience has been poor on this so far. I'm on a YVR-YYZ flight tomorrow and my check-in window is open. I was waitlisted for PE and I'm still waitlisted (haven't checked in yet).
I called the concierge about this and after a LOOONG time waiting on hold for them to discuss with their technical desk, here is what I was told (paraphrasing):
- Sorry, but while there are 7 seats available in PE, your upgrade will not clear. If it has not cleared 36 hours prior to the flight, IT WILL NOT CLEAR. This is our system limitation at the moment and we cannot confirm your upgrade within 36 hours of the flight. Very sorry.
So they were apologetic, but their hands are tied.
That's kind of my point for the concept.
"If it has not cleared 36 hours prior to the flight, IT WILL NOT CLEAR." So is AC actively trying to pre-clear eUps (read: opening additional R Space) in advanced. Or are they just not upgrading at the gate and leaving the process as before?
I'm looking for data points, hence why I'm wondering is a new thread just for that would interest people?