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Old Sep 2, 2004 | 9:56 pm
  #19  
davistev
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Join Date: Apr 1999
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Skyteam will Rock if they can coordinate themselves better

This is great news for SkyTeam. Finally, we have a true global alliance. Lets hope Skyteam can get their act together and extend the proper courtesies to members without us having to fight for it.

My recommendation is to begin staff training immediately. Inform the front line staff about what an alliance means. I certainly do not want to argue with Aeroflot over my seat assignment or my perk of lining up in the business class line when traveling economy etc.

This seems like a great opportunity to become leaders in service in the "global alliance scramble".
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