Originally Posted by
bid.shader
Spent 3 hours sitting on an E75 tonight waiting to go to LGA fro. YUL due to NY weather. Crew timed out(?) So flight cancelled. AC obviously can't rebook due to Amadeus changeover.
AC agents were less than helpful, offered no assistance, and said I was on my own for accommodation since it was weather related. Currently in a cab to a hotel.
Do I have options here? Thanks...
Realistically most of this would have happened regardless of tonight's cutover. The flight cancellation & being on your own for accommodation have nothing to do with the reservation system switch.
If time sensitive, I would book a flight tomorrow morning on another airline and deal with your travel insurance or AC for reimbursement later. If less time sensitive, wait until noon or whenever the system is back up and then get rebooked by AC.