FlyerTalk Forums - View Single Post - DEL/BOM flights on TG

Nov 18, 2019, 10:26 am

#13

Thai-Kiwi

FlyerTalk Evangelist

Join Date: Mar 2005

Location: WLG/BKK

Programs: TG*G, NZ*GE, QF G, Accor Gold

Posts: 10,207

[QUOTE=Creole Spirit;31748898]

Quote:

Originally Posted by RanChin

UPDATE:

So in Delhi, we (both *G) were told that we had to pay for those seats. When we tried to pay, the payment wasn't able to go through on TG's system..."

In this situation I would have expected them to allow/grant you the requested seat nevertheless, [b]even without paying.as it was their (or who else's?) technical fault to execute the sales process?!?!

More generally, few businesses will usually give a free good or service in such a circumstance as the customer has lost ‘nothing’.

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