Originally Posted by
weegraeme
It's probably just Qantas arrogance.
I travelled PER to BNE on an award flight in J. I was travelling with my mum. She moves slowly and with difficulty, so we were boarded early. The Cabin Service Manager told my mum he could see she was travelling with a toy boy. When it was time to order my meal, I was told they were out of my selection, and that if I wanted to be guaranteed a particular meal, I should sit in row 1. I really felt that as far as they were concerned, I should just be grateful they let me on the aircraft.
From my short experience, long haul points J (seats 2E & 2F as Bronze) on Qantas vs cash J on Qatar long haul could be more of a contrast.
Not sure if it was because I used points or that this was just the Qantas service style but some of the crew was
a bit mixed in professionalism.
Qatar made me feel like a king and were very accomodating. Also had such lovely chats with some of the staff that I was sad when the flight was ending and wanted to stay longer. That was a first for me.
Would like to hear more from others more experienced that if points redemptions gives you a different level of service.