FlyerTalk Forums - View Single Post - "House of KLM" - Crown Lounge redesign
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Old Nov 10, 2019, 1:23 am
  #390  
worldclubber
 
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
Originally Posted by Chris0815
Taking nearly any Aspire lounge as a benchmark is like saying, look, my new car is so cool, it’s way better than a Lada or Dacia.

I don’t think KLM wouldn’t get that much negative comments here if it weren’t for their ridiculous PR around the launch of the facility.

And indeed, the rip-off factor all over the place.
Well put!

KL misunderstood the concept of a lounge.

There are plenty of paid restaurants in the terminal, the lounge is for grabbing a quick drink and a snack when there is not enough time for a proper meal, or for something a bit more substantial that I can take with me to a table while working.

Same applies to the nap rooms. There are hotels that offer day rooms for a fee already, for longer layovers. I often use lounge nap rooms for just half an hour or an hour.

No need to take up space in a frequently overcrowded lounge to provide more of what the terminal already has.
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